Privacy policy

Last updated: September 11, 2026

At ORIONIX GLOBAL LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our digital products, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how long we retain it, and the choices and rights that may be available to you.

By using orionixglobal.com, you acknowledge the practices described in this Privacy Policy.

1. Company Information

ORIONIX GLOBAL LLC
EIN: 98-1969659
8206 Louisiana Blvd NE, Ste A 9378
Albuquerque, NM 87113
United States

Email: contact@orionixglobal.com
Phone: +1 (505) 363-3950
Website: orionixglobal.com

For questions concerning your personal information or this Privacy Policy, please contact us using the details above.

2. Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect the following categories of information.

Information You Provide Directly

When you place an order, contact us, subscribe to communications, or otherwise interact with our website, you may provide information such as:

  • Full name

  • Email address

  • Billing information

  • Billing address

  • Phone number

  • Order information

  • Products purchased

  • Customer support communications

  • Information submitted through forms

  • Account information, where applicable

  • Marketing preferences

  • Any other information you voluntarily provide to us

3. Payment Information

Payments may be processed through third-party payment processors.

When you make a purchase, payment information such as your credit or debit card details may be collected and processed directly by the relevant payment provider.

ORIONIX GLOBAL LLC does not generally receive or store your complete payment card number or card security code.

We may receive limited payment-related information necessary to process and manage your order, such as:

  • Payment status

  • Transaction identifier

  • Payment method type

  • Last digits of a payment card

  • Billing information

  • Refund information

Payment providers process information according to their own privacy and security practices.

4. Information Collected Automatically

When you visit or use our website, certain information may be collected automatically through cookies, log files, pixels, analytics technologies, and similar tools.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language settings

  • Approximate geographic location

  • Pages visited

  • Time spent on the website

  • Referring website

  • Date and time of visits

  • Products viewed

  • Links clicked

  • Shopping cart activity

  • Checkout activity

  • Technical identifiers

  • Website interaction information

We may use this information to operate our website, improve performance, understand customer behavior, prevent fraud, and improve our products and marketing.

5. Information From Third Parties

We may receive personal information from third parties that help us operate our business.

These may include:

  • Ecommerce platform providers

  • Payment processors

  • Hosting providers

  • Analytics providers

  • Email service providers

  • Advertising platforms

  • Fraud prevention providers

  • Customer support providers

  • Business and technology service providers

The information received depends on the services provided by each third party and your interaction with those services.

6. How We Use Personal Information

We may use personal information to:

  • Process and complete purchases.

  • Deliver digital products.

  • Send order confirmations.

  • Provide download or access information.

  • Manage customer accounts where applicable.

  • Process refunds.

  • Respond to customer service enquiries.

  • Investigate payment or technical problems.

  • Prevent fraud and unauthorized transactions.

  • Maintain the security of our website.

  • Improve our products and services.

  • Analyze website performance.

  • Understand how customers use our website.

  • Personalize the customer experience.

  • Send administrative or transactional communications.

  • Send promotional communications where permitted.

  • Manage subscriptions and marketing preferences.

  • Maintain business and financial records.

  • Comply with applicable legal obligations.

  • Enforce our policies and Terms of Service.

  • Protect our legal rights and those of our customers.

We will only use personal information for legitimate business purposes or as otherwise permitted by applicable law.

7. Order and Transaction Communications

When you purchase a product, we may use your contact information to send communications necessary to complete and manage your transaction.

These communications may include:

  • Order confirmations

  • Payment confirmations

  • Digital delivery emails

  • Download links

  • Access instructions

  • Refund notifications

  • Customer service responses

  • Important information regarding your purchase

These transactional communications are separate from promotional marketing communications.

8. Email Marketing

Where permitted and where you have provided the required permission, we may use your email address to send:

  • Product news

  • New guide announcements

  • Special offers

  • Discounts

  • Educational content

  • Company updates

  • Promotional communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant message.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional or customer service communications relating to your purchases.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate, improve, secure, and analyze the website.

Cookies are small data files stored on or associated with your device.

We may use cookies for purposes including:

  • Remembering website preferences.

  • Maintaining shopping cart functionality.

  • Supporting checkout.

  • Understanding website traffic.

  • Measuring website performance.

  • Detecting errors.

  • Preventing fraudulent activity.

  • Analyzing customer interactions.

  • Measuring marketing effectiveness.

  • Delivering or measuring advertising where applicable.

Different types of cookies may include:

Essential Cookies

These cookies are necessary for important website functionality such as navigation, checkout, security, and order processing.

Analytics Cookies

These cookies help us understand how visitors interact with our website and allow us to improve its performance.

Functional Cookies

These cookies may remember preferences and improve the customer experience.

Advertising Cookies

Where used, these technologies may help us measure advertising campaigns and show more relevant advertising.

Depending on your location and applicable law, you may have options to accept, reject, or manage certain categories of cookies.

You may also control cookies through your browser settings.

10. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Ecommerce platform providers

  • Payment processors

  • Website hosting providers

  • Cloud service providers

  • Email and communication providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention providers

  • Security providers

  • Customer support providers

  • Professional advisers

  • Accounting providers

  • Legal advisers

  • Government or regulatory authorities where legally required

These service providers may only receive information reasonably necessary for the services they provide.

11. Advertising and Analytics

We may use third-party analytics or advertising services to understand how customers interact with our website and to measure the effectiveness of marketing campaigns.

Depending on the tools enabled on our website, these providers may collect information through:

  • Cookies

  • Pixels

  • Device identifiers

  • Browser information

  • IP addresses

  • Website interaction information

Where required, customers will be provided with available choices regarding these technologies.

12. Sale or Transfer of Personal Information

ORIONIX GLOBAL LLC does not sell customers' personal information in exchange for direct monetary payment.

However, certain uses of advertising, analytics, or tracking technologies may be treated as a "sale," "sharing," or similar disclosure under some applicable privacy laws.

Where such rights apply, we will provide and respect the choices required by applicable law.

13. Business Transfers

If ORIONIX GLOBAL LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any successor entity may continue to process personal information in accordance with applicable privacy requirements.

14. Legal Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law.

  • Respond to lawful requests.

  • Comply with court orders or legal proceedings.

  • Prevent fraud.

  • Investigate unauthorized transactions.

  • Protect our business and customers.

  • Protect the security of our website.

  • Enforce our agreements or policies.

  • Protect our legal rights.

  • Protect the rights, property, or safety of others.

We will only make such disclosures where reasonably appropriate or legally required.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors such as:

  • The nature of the information.

  • The customer's relationship with us.

  • Order and transaction requirements.

  • Customer service requirements.

  • Accounting and financial obligations.

  • Fraud prevention.

  • Security requirements.

  • Legal obligations.

  • Dispute resolution.

  • Enforcement of agreements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

16. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access.

  • Unauthorized disclosure.

  • Loss.

  • Misuse.

  • Alteration.

  • Destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the security of any passwords, devices, or accounts they use to access our services.

17. International Processing

Our website and service providers may operate from different locations.

As a result, personal information may be processed, stored, or transferred outside the location where you live.

Where required by applicable law, reasonable measures will be used to protect personal information when transferred between jurisdictions.

18. Your Privacy Rights

Depending on the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request information about how your information is used.

  • Request information regarding certain disclosures.

  • Object to certain processing activities.

  • Restrict certain uses of personal information.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

  • Request a portable copy of certain information.

  • Exercise applicable choices concerning certain advertising or tracking activities.

The availability and scope of these rights depend on applicable law.

19. How to Submit a Privacy Request

To submit a request concerning your personal information, contact:

contact@orionixglobal.com

Please include enough information for us to understand and process your request.

For security purposes, we may need to verify your identity before completing certain privacy requests.

We will only request information reasonably necessary to perform that verification.

We aim to acknowledge and handle privacy enquiries promptly and within any timeframe required by applicable law.

20. Marketing Choices

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in our marketing communications.

You may continue to receive transactional emails necessary to manage your purchases, such as:

  • Order confirmations.

  • Download information.

  • Refund information.

  • Customer support responses.

21. Third-Party Links

Our website may contain links to websites, applications, products, or services operated by third parties.

ORIONIX GLOBAL LLC does not control the privacy practices of those third parties.

If you visit a third-party website or service, its own privacy policy and terms will apply.

We encourage customers to review the privacy information provided by third-party services before providing personal information to them.

22. Third-Party Platforms and Services

Our website may rely on third-party technology providers for services such as:

  • Ecommerce functionality

  • Payment processing

  • Website hosting

  • Analytics

  • Email delivery

  • Customer support

  • Fraud prevention

  • Digital product delivery

  • Marketing

Those providers may process information on our behalf or independently according to their own privacy practices.

23. Children's Privacy

Our website and products are not intended to collect personal information knowingly from children who are not legally permitted to provide such information or make purchases without appropriate authorization.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information where required.

If you believe a child has provided personal information improperly, please contact us at:

contact@orionixglobal.com

24. Do Not Track and Privacy Signals

Some browsers and devices provide privacy preference signals or "Do Not Track" functionality.

Because standards regarding these signals may vary, our website may not respond to every type of signal in the same way.

Where applicable law requires recognition of a specific privacy preference signal, we will make reasonable efforts to honor it.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices.

  • Our website.

  • Our services.

  • Technology.

  • Service providers.

  • Legal or regulatory requirements.

The updated version will be published on our website with a revised "Last updated" date.

We encourage customers to review this Privacy Policy periodically.

26. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:

ORIONIX GLOBAL LLC
8206 Louisiana Blvd NE, Ste A 9378
Albuquerque, NM 87113
United States

EIN: 98-1969659
Email: contact@orionixglobal.com
Phone: +1 (505) 363-3950
Website: orionixglobal.com

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.